DELIVERY, RETURNS & REFUNDS

 

RETURNS AND REFUNDS

For reasons of hygiene, no returns will be accepted if the product is taken out of its blister packaging.

If a product does not suit you and you finally want to return it, just contact us at contact@34.91.200.221 within 14 days: Return by parcel post. (article L.121-16 of the Consumer Code)

 

– Please note that the return costs will be charged to the sender.
However, products that have been purchased on sale or with a promotional code, incomplete, worn, damaged or soiled are not taken back or refunded: you will lose your right of withdrawal and the product will be returned to you, at your expense. In the case of the return of a product that is part of an order comprising several items, the initial shipping costs will not be refunded.

The refund of the product(s) will be made within 14 days from the date of receipt of your return package. The refund is made according to the method of payment used when the order was placed to the billing address of the order. The totality of the sums paid will be returned to you as soon as the entire order is returned.
The return parcel’s shipping costs remain at your expense. You can pay the return shipping costs directly to the transporter you will choose.
If you wish to return an order due to a defective or non-compliant item, please contact our customer service.
You can check our shipping rates below. In order to know if the standard delivery offered is available from a certain amount, refer to the column “free standard delivery”
Delivery times vary from 5 to 7 working days as standard and 2 and 3 working days as express.
(Outside Europe: Please note that possible customs charges may apply and are at the customer’s expense)
Pays de DestinationStandardExpressLivraison standard offerte
Albanie20,0041,00-
Allemagne6,9016,0059,00
Andorre-16,00-
Arménie22,0041,00-
Autriche9,5016,0075,00
Azerbaïdjan24,0041,00-
Biélorussie21,0041,00149,00
Belgique6,9015,0059,00
Bosnie-Herzégovine25,0041,00-
Bulgarie12,0016,00-
Croatie14,0016,0099,00
Chypre-19,00149,00
Danemark10,9016,0089,00
Espagne14,0016,0099,00
Estonie17,0019,00149,00
Finlande14,5016,00129,00
France6,9015,9059,00
Géorgie-41,00-
Gibraltar26,0040,00-
Grèce14,5016,00129,00
Hongrie14,5016,00129,00
Islande14,0041,00129,00
Irlande13,5016,00129,00
Italie10,5016,0089,00
Kosovo21,0041,00-
Lettonie14,0019,0099,00
Liechtenstein-17,00-
Lituanie14,0019,0099,00
Luxembourg7,5016,0059,00
Macédoine21,0041,00-
Malte-19,00-
Moldavie21,0041,00-
Monaco7,9016,0059,00
Monténégro21,0040,00-
Norvège14,5023,00129,00
Pays-Bas6,9015,0059,00
Pologne12,0016,0089,00
Portugal13,9016,00129,00
Roumanie9,9016,0099,00
Royaume-Uni9,9016,0059,00
Russie15,0041,00-
Serbie24,0041,00-
Slovaquie12,0016,0099,00
Slovénie9,9016,0079,00
Suède10,9016,0089,00
Suisse12,5017,00129,00
Tchèque (République)11,0016,0089,00
Turquie15,0023,00-
Ukraine19,0041,00-
Vatican-20,00-
Pays de DestinationStandard ExpressLivraison standard offerte
Afrique du Sud24,0039,00-
Algérie24,0041,00-
Angola24,0041,00-
Bénin24,0041,00-
Burkina Faso24,0041,00-
Burundi24,0041,00-
Cameroun24,0041,00-
Cap-Vert24,0041,00-
Centrafrique (République de)24,0041,00-
Comores-41,00-
Congo (République du)24,0041,00-
Côte d'Ivoire24,0041,00-
Djibouti24,0041,00-
Egypte24,0041,00-
Ethiopie24,0041,00-
Gabon24,0041,00-
Gambie24,0041,00-
Ghana24,0041,00-
Guinée24,0041,00-
Guinée-Bissau24,0041,00-
Guinée équatoriale24,0041,00-
Kenya24,0041,00-
Kiribati24,0041,00-
Lesotho24,0041,00-
Libéria24,0041,00-
Libye24,0041,00-
Madagascar24,0041,00-
Malawi24,0041,00-
Mali24,0041,00-
Maroc24,0041,00-
Maurice24,0041,00-
Mauritanie24,0041,00-
Mozambique24,0041,00-
Namibie24,0041,00-
Niger24,0041,00-
Nigeria24,0041,00-
Ouganda24,0041,00-
Rwanda24,0041,00-
Sénégal24,0041,00-
Seychelles24,0041,00-
Sierra Leone24,0041,00-
Somalie24,0041,00-
Soudan24,0041,00-
Tanzanie24,0041,00-
Togo24,0041,00-
Tunisie24,0041,00-
Zambie24,0041,00-
Zimbabwe24,0041,00-
Pays de DestinationStandard ExpressLivraison standard offerte
Canada17,0025,0099,00
Etats-Unis15,0025,0099,00
Mexique24,0041,00-
Pays de DestinationStandard ExpressLivraison standard offerte
Argentine24,0041,00-
Bolivie24,0041,00-
Brésil24,0041,00-
Chili24,0041,00-
Colombie24,0041,00-
Costa Rica-41,00-
El Salvador24,0041,00-
Equateur24,0041,00-
Guatemala24,0041,00-
Guyane-41,00-
Guyana-41,00-
Honduras24,0041,00-
Nicaragua24,0041,00-
Panama24,0041,00-
Paraguay24,0041,00-
Pérou24,0041,00-
Suriname24,0041,00-
Uruguay24,0041,00-
Venezuela24,0041,00-
Pays de DestinationStandard ExpressLivraison standard offerte
Afghanistan24,0041,00-
Arabie Saoudite24,0041,00-
Arménie22,0041,00-
Australie20,0041,00149,00
Azerbaïdjan24,0041,00-
Bahreïn24,0041,00-
Bangladesh24,0041,00-
Bhoutan24,0041,00-
Brunei24,0041,00-
Cambodge24,0041,00-
Chine (République populaire de)24,0035,00-
Corée du Sud24,0041,00-
Emirats Arabes Unis24,0041,00-
Hong Kong24,0041,00-
Inde24,0041,00-
Indonésie24,0041,00-
Iran24,0041,00-
Irak24,0041,00-
Israël16,0041,00-
Japon17,0041,00-
Kazakhstan24,0041,00-
Kirghizistan24,0041,00-
Koweït24,0041,00-
Laos24,0041,00-
Liban24,0041,00-
Macao24,0041,00-
Malaisie24,0041,00-
Maldives24,0041,00-
Mongolie24,0041,00-
Népal24,0041,00-
Nouvelle-Zélande21,0041,00149,00
Oman24,0041,00-
Ouzbékistan24,0041,00-
Pakistan24,0041,00-
Palestine24,0041,00-
Philippines24,0041,00-
Qatar24,0041,00-
Singapour24,0041,00-
Sri Lanka24,0041,00-
Syrie24,0041,00-
Tadjikistan24,0041,00-
Taïwan24,0041,00-
Thaïlande24,0041,00-
Turquie15,0023,00-
Turkménistan24,0041,00-
Viêt Nam24,0041,00-
Yémen24,0041,00-
Pays de DestinationStandard ExpressLivraison standard offerte
Bahamas24,0041,00-
Barbade-41,00-
Belize24,0041,00-
Bermudes24,0041,00-
Caïmans-41,00-
Cap-Vert24,0041,00-
Dominicaine (République)24,0041,00-
Polynésie Française24,0041,00-
Groenland-41,00-
Haïti24,0041,00-
Jamaïque24,0041,00-
Madagascar24,0041,00-
Maldives24,0041,00-
Maurice24,0041,00-
Mayotte24,0041,00-
Nouvelle Calédonie24,0041,00-
Papouasie Nouvelle Guinée24,0041,00-
Réunion24,0041,00-
Saint Barthélemy24,0041,00-
Saint Hélène-41,00-
Sainte Lucie24,0041,00-
Samoa24,0041,00-
Seychelles24,0041,00-
Tonga24,0041,00-
Trinité et Tobago24,0041,00-
Vanuatu24,0041,00-
Wallis et Futuna24,00--

if you have any questions, please feel free to contact us

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